Ocean Fashions Canada is a Canadian brand in fashion world, committed to selling fashion products, including t-shirts, hoodies, sweatshirts, jackets, sweaters, tops, cardigans, dresses, other clothes and collectibles that come with ocean-freshness and high quality. The name of the brand resonates the commitment to uncompromised quality of its products. It also mirror-images the blue color of the ocean that symbolizes the authenticity, and natural organic touches in its products. High quality fabrics, its making, prints and final comfort and look made us stand-out and unique in the market. To maintain the high quality and to give the customers the best value of their money, a dedicated team outsource the best quality blank clothes and other fashion items from the reliable suppliers, mostly from North America who have five stars ranking, and a history of successful business for long with great customer services. We have partnered with world ranking fulfillment companies to keep our business enriched with professionalism that add value to our products with customized printing and shipment services. We also outsource ready to use clothes from the aforementioned suppliers that comes with great designs.
Along with quality of the products, we take customer services seriously. We do make sure that our valued customers have the best experiences when shopping at www.ocean-fashions.ca. All customer queries are answered within 24 hours in most cases. We rake customers queries seriously - any concerns that a customer may have, that concern us as well. We provide with as much information as we have to meet the need of our customers. We can design and print based on customers' choices (quote, name, picture of their pets, etc.). As soon as an order is placed, we process the order in 2 to 5 business days and ship it out then that may take additional 2 to 5 business days in North America and Europe what may take up to 20 days in other parts of the world. A paid return address slip comes with the product when delivered to the customer. We only refund for any errors or defects that we are responsible for.
We are open to any feedback that a customer may have. While appreciations encourage us to serve our customer with quality products and best shopping experience, we find complaints as opportunities for improvements. We believe that there are always opportunities to improve the quality and services.